Fine-Tuning LLMs: When and How to Customize AI Models
Fine-tuning adapts a base model to your domain with labeled examples. Use it when prompting and RAG cannot achieve consistent style, format, or task-specific behavior.
When to Fine-Tune
- Fixed output schema (legal clauses, medical codes)
- Brand voice across thousands of responses
- Specialized terminology poorly covered by general models
When Not to Fine-Tune
- Facts that change frequently (use RAG)
- One-off tasks (use prompting)
- Small datasets without validation (risk overfitting)
OpenAI Fine-Tuning Flow
Prepare JSONL with messages arrays. Upload, create job, evaluate on a holdout set. Monitor loss and human ratings before promoting to production.
Conclusion
Fine-tuning is expensive to maintain as base models improve. Start with RAG + strong prompts; fine-tune only with clear metrics that generic approaches miss.